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Customer Satisfaction is our number one goal at Park's Sportsman.com, therefore we do all we can to ensure a high level of satisfaction is met. If for any reason, you are unhappy with the quality of your product, we will gladly refund the full amount of the purchase within 30 days, or exchange your purchase for another product. If there is a manufacturing defect with the item you purchased, please contact us immediately at returns@parkssportsman.com, or by phone at (801)225-0227 detailing the precise nature of the problem or defect. Returns are accepted and should be handled in the following manner: 1. Goods must be returned within 30 days of shipping date. Only return the authorized item (bat, boots, etc.) 2. Use the original packaging and enclose the original documentation. 3. Write the return authorization number (RAN)* on the address label on the box. 4. Enclose documentation advising us of the problem, and the reason for the return. 5. Address the package to: Returns - Park's Sportsman.com RAN # goes here 644 N. State Street Orem, UT 84057 *Note: You must obtain an RAN number from us before returning your materials. All materials sent to us without a RAN number will be returned to the shipper. To obtain a RAN number please email us as mentioned above to returns@parkssportsman.com so that we may best resolve the issue with your product. We understand the importance of your satisfaction and want to help you with any situation or problem that may arise. If the option to cancel the purchase is exercised, a 10% restocking fee and the return shipment of the product will be at the customer's expense. See our Privacy Policy |
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